EXCELLENCE AWARDS – COMPANY RECOGNITION

I’ve been working for this company for 7 years this coming October. This is my second work after being a Technical Support Representative for an American company that leases postage meters.

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POSITIVE SCRIPTING

Not sure if you’ve heard of this term already but this one’s mandatory in my work. Since we’re dealing with customers, we can’t just directly say ‘No’ to them. We always have to offer empathy every time we’re about to broke their hearts.

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