Not sure if you’ve heard of this term already but this one’s mandatory in my work. Since we’re dealing with customers, we can’t just directly say ‘No’ to them. We always have to offer empathy every time we’re about to broke their hearts.

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Good morning, friends!

I’m still trying to regulate the posts I do on my page. I think I need to put a schedule on my posts so I don’t neglect the other areas of my blog. If you’ve noticed, I’ve been posting a lot about movie reviews in the past couple of days. It’s because I’ve been watching films recently so I have a lot to post about. However, doing that means I’m not posting about the other aspects of my page.

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